(You may also change the notification email address in the provided field if you want.) For Email Addresses, select whether you wish to receive an email notification once the backup is complete.On the next page, select the Home Directory option from the Backup Destination drop-down menu.In the Files section, click on the Backups icon.The hosting package you are attempting to access is either Shared or Cloud.You can also log in after clicking the link. You are logged into your Customer Portal.You may find some links below that will redirect you to your cPanel and its features, provided that the following conditions are met: If your backup is larger than 10GB or has more than 150,000 inodes, you must contact HostGator support via phone or Live Chat for help to bypass the limit. Note: Shared, Cloud Sites, and Reseller plans may only create cPanel backups up to 10 GB with 150,000 inodes or less. The steps for generating, downloading, and restoring a full backup are explained in detail below. The server can send you an email to an address you specify once the backup is ready to download. Once initiated, you must allow the backup time to perform. cPanel backupsĪ full cPanel backup makes a copy of all of your files, email, databases, etc. These services will also allow customers to backup cPanel accounts over the backup limits imposed by HostGator. Such services provide more fine-grained control over backup and restore operations, allowing them to tailor the process to suit their specific requirements. Select a destination on your PC where you would like to save the backup.Ĭustomers with critical business information or critical data are STRONGLY encouraged to seek a 3rd party backup service such as CodeGuard to protect against unforeseen circumstances. Under Backups Available for Download, click the link for the backup file you wish to download.Under Full Backup, click Download a Full Account Backup.In the Files section, click on the Backups icon.I tried the method you linked me too and it said 90% deflatedīut where does it save it too? Is what I don't understand. I do have access to my root and my whom cpanel If you're unable to download that Full Website backup, Something else is going on, probably connection to the server related. If you can force a backup from this tool, once its created you should be able to download that, from that same page it would be listed there once its fully created.ĭownloading that would be faster and will contain a full backup of your database. You could also try forcing a Full Website Backup, that tool's on the same page where you tried to download the Database. In that case you'd want to contact your Hosting Provider and explain the situation to them. If that's failing, it might be your connection to the server having an issue, a browser issue, or server having some sort of issue. How exactly are you attempting to backup your database? Try this:ĬPanel > Files section > Backup > scroll down the page to this section: It backs up the database:Īnd creates a zip file of the database so that it can be downloaded: That command requires access via SSH which you most likely wouldn't have access to. My apologies, I failed to notice your profile listing you as Website owner.
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